Service 08 / 09
Retail Security
Loss prevention officers who protect stock and look after customers and colleagues.
Overview
Retail crime affects margins and staff morale. Our retail officers are trained in loss prevention, lawful detention and customer service, and they work with your store team to reduce shrinkage while keeping the shop floor welcoming.
What's included
Everything in our retail security service
- 01
Uniformed and plain-clothes officers
- 02
Loss prevention and deterrence
- 03
Support for staff facing abuse or aggression
- 04
Evidence gathering for police and civil recovery
- 05
Opening and closing procedures
- 06
Seasonal and peak-trading cover
How we deliver
From survey to officers on site
The same proven process on every assignment, so standards never depend on who happens to be on shift.
Site survey
We visit or review remotely and agree the risks, hours and duties with you.
Assignment instructions
Written site instructions so every officer knows your site from day one.
Deployment
Briefed, licensed officers start on site, supported by a supervisor.
Reporting & review
Daily logs, incident reports and regular service reviews with your account manager.
Our standards
What you get on every shift
Licensed and vetted
Valid SIA licence checked on the public register, plus pre-employment screening.
Control room backed
Regular welfare checks and an escalation path to supervisors 24/7.
Clear reporting
Daily occurrence logs and incident reports shared with you promptly.
Account management
A named manager who reviews performance with you regularly.
Related services
Often combined with
Concierge & Front of House
Security-trained reception staff who make the right first impression.
Learn more
Manned Guarding
Uniformed, SIA-licensed officers who deter, detect and respond on your premises day and night.
Learn more
Door Supervision
Licensed door supervisors who keep venues safe, welcoming and compliant with licensing conditions.
Learn moreFree, no-obligation quote
Need security cover, fast?
Tell us about your site and we will send a clear, itemised quote, usually within one working day. Urgent cover can often start the same day.