Service 05 / 09
Keyholding & Alarm Response
We hold your keys securely and attend alarm activations around the clock, so you do not have to.
Overview
When an alarm goes off at 3am, you should not be the one who has to drive out. Our keyholding service stores your keys securely and coded, and our response officers attend, investigate, liaise with emergency services and secure your premises.
What's included
Everything in our keyholding & alarm response service
- 01
Secure, coded key storage
- 02
24/7 alarm response by licensed officers
- 03
Liaison with police, fire and alarm engineers
- 04
Re-setting alarms and securing premises
- 05
Holding of emergency contact procedures
- 06
Detailed attendance reports
How we deliver
From survey to officers on site
The same proven process on every assignment, so standards never depend on who happens to be on shift.
Site survey
We visit or review remotely and agree the risks, hours and duties with you.
Assignment instructions
Written site instructions so every officer knows your site from day one.
Deployment
Briefed, licensed officers start on site, supported by a supervisor.
Reporting & review
Daily logs, incident reports and regular service reviews with your account manager.
Our standards
What you get on every shift
Licensed and vetted
Valid SIA licence checked on the public register, plus pre-employment screening.
Control room backed
Regular welfare checks and an escalation path to supervisors 24/7.
Clear reporting
Daily occurrence logs and incident reports shared with you promptly.
Account management
A named manager who reviews performance with you regularly.
Related services
Often combined with
K9 Dog Security
Licensed handlers with trained general-purpose dogs for large or high-risk sites.
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Construction Site Security
Protecting plant, materials and programme from theft, vandalism and trespass.
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Retail Security
Loss prevention officers who protect stock and look after customers and colleagues.
Learn moreFree, no-obligation quote
Need security cover, fast?
Tell us about your site and we will send a clear, itemised quote, usually within one working day. Urgent cover can often start the same day.