Service 02 / 09
Door Supervision
Licensed door supervisors who keep venues safe, welcoming and compliant with licensing conditions.
Overview
Our door supervisors combine firm, fair conflict management with genuine customer service. They understand the licensing objectives, support your premises licence conditions and help create an atmosphere where guests feel safe.
What's included
Everything in our door supervision service
- 01
SIA Door Supervisor licensed staff
- 02
Entry policy, ID checks and Challenge 25 support
- 03
Capacity management and queue control
- 04
Conflict management and safe ejection
- 05
Incident and refusal logs for licensing reviews
- 06
Body-worn video on request
How we deliver
From survey to officers on site
The same proven process on every assignment, so standards never depend on who happens to be on shift.
Site survey
We visit or review remotely and agree the risks, hours and duties with you.
Assignment instructions
Written site instructions so every officer knows your site from day one.
Deployment
Briefed, licensed officers start on site, supported by a supervisor.
Reporting & review
Daily logs, incident reports and regular service reviews with your account manager.
Our standards
What you get on every shift
Licensed and vetted
Valid SIA licence checked on the public register, plus pre-employment screening.
Control room backed
Regular welfare checks and an escalation path to supervisors 24/7.
Clear reporting
Daily occurrence logs and incident reports shared with you promptly.
Account management
A named manager who reviews performance with you regularly.
Related services
Often combined with
Event Security & Stewarding
Planned, scalable security and crowd management for events of every size.
Learn more
Mobile Patrols
Randomised, marked-vehicle patrols that check your property without the cost of a full-time guard.
Learn more
Keyholding & Alarm Response
We hold your keys securely and attend alarm activations around the clock, so you do not have to.
Learn moreFree, no-obligation quote
Need security cover, fast?
Tell us about your site and we will send a clear, itemised quote, usually within one working day. Urgent cover can often start the same day.